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Returns & Exchanges

EASY RETURNS!!

STEP 1  >>>
Download this RETURN FORM and fill out the info.
(if you select "store credit" you get an additional 10% added to your credit)

STEP 2  >>>
For a prepaid return label, email us: support@alpacas.com 
(free for store credit + exchanges)
If you are returning, $5.95 is deducted from your refund

STEP 3
You can use the same packaging it came in, drop off at any USPS dropbox. You will receive email confirmation of processing within 7 days of receiving.  


INTERNATIONAL CUSTOMERS:
Prepaid shipping labels and exchanges are only avail within the US. Please print out the return form & mail back your package back to:

ALPACAS.COM
11785 SW RIVER ROAD
HILLSBORO, OR  97123



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