Returns & Exchanges

STEP 1  >>>
Download this RETURN FORM and fill out the info.
(if you select "store credit" you get an additional 10% added to your credit)

STEP 2  >>>
For a prepaid return label, email us: support@alpacas.com 
(free for store credit + exchanges)
If you are returning, $5.95 is deducted from your refund

STEP 3
You can use the same packaging it came in, drop off at any USPS dropbox. You will receive email confirmation of processing within 7 days of receiving.